Returns & Refunds

Last updated: October 8, 2026

Unused parts can be returned within 30 days of delivery.

Restocking fee (orders placed on or after October 8, 2026): Customer-initiated returns (for example, you changed your mind or ordered a part that doesn't fit your bike) have a 10% restocking fee, taken from the refunded item price. The fee doesn't apply to shipping or tax. There's no restocking fee if we sent the wrong part, it arrived damaged, or it's defective. On customer-initiated returns, original shipping ($12) is non-refundable and you pay return shipping. Orders placed before October 8, 2026 follow the return policy in effect when you ordered.

There's also no restocking fee if our fitment info for your bike was wrong.

30-Day Returns

You may return most unused, uninstalled parts within 30 days of delivery.

  • Condition: unused, uninstalled, in original packaging when possible
  • Window: request started within 30 days of delivery
  • Restocking: 10% of the item price only (not shipping, not tax), deducted from the refund, on customer-initiated returns for orders placed on or after October 8, 2026
  • Refund: after we receive and inspect the return, item price minus that 10% fee
  • Return shipping: you pay, unless we sent the wrong part, it arrived damaged, or it's defective
  • Original outbound shipping: the $12 is not refunded on customer-initiated returns

How to Start a Return

  1. Email [email protected] with your order number and reason
  2. We reply within 1 business day with return approval and the ship-to address
  3. Ship the part back, then send us the tracking number
  4. Once inspected, refunds typically post in 3–5 business days

Wrong, damaged, or defective

If we sent the wrong part, it arrived damaged, or it's defective, email [email protected] with your order number and photos. Please write within 7 days of delivery so we can sort it fast. That 7 days is how you report it, not a cutoff on the fee waiver. There's no restocking fee. We refund the full item price or replace the part, and we cover return shipping when a return is needed.

What Cannot Be Returned

  • Installed, used, modified, or damaged-by-install parts
  • Special-order or made-to-order items (noted on the product page)
  • Items returned after the 30-day window without prior approval

Fitment Help Before You Buy

Not sure a part fits your bike? Email us first or use the fitment selector on the site. We would rather get it right before you order. Contact us.

Contact

Email [email protected] — we reply within 1 business day.